Refund Policy

1. Overview

At Everstead Accounting, we strive to provide high-quality services and customer satisfaction. This Refund Policy explains when refunds may or may not be available.

2. Service-Based Businesses

Because many services involve time, labor, consulting, digital work, or custom deliverables, refunds may be limited once work has begun.

Refund eligibility will depend on:

• The nature of the service

• The stage of completion

• Contractual agreements

• Whether work or deliverables have already been provided

3. Deposits and Retainers

Unless otherwise stated in writing:

• Deposits and retainers are non-refundable

• Payments made for completed work are non-refundable

• Custom or digital work may not be eligible for refunds

4. Subscription or Recurring Services

If your business offers recurring subscriptions:

• Customers may cancel future billing at any time

• Cancellation does not automatically create entitlement to a refund for prior billing periods

• Access may continue through the end of the paid billing period

5. Refund Request Process

To request a refund, customers must contact:

Everstead Accounting eversteadacct@gmail.com

Please include:

• Full name

• Order or invoice number

• Date of purchase

• Reason for the refund request

6. Chargebacks

Customers agree to contact us first to attempt to resolve any billing dispute before initiating a chargeback with their financial institution.

7. Processing Time

Approved refunds may take 5–10 business days to process depending on the payment provider or financial institution.

8. Policy Changes

We reserve the right to modify this Refund Policy at any time. Updated versions will be posted on this page.

9. Contact Information

For refund questions, contact:

Everstead Accounting eversteadacct@gmail.com